UW CHEMISTRY NMR

Announcments & Equipment Logs

Software

ALERT ! GG500 – DOWN DUE TO SOFTWARE ISSUE

Please do not reserve any time before we release the instrument with a fix in place. Those of you who have reserved time as of now may have to delete the reservation depending on how long the system will be down. More updates will be forthcoming. NMR Facility

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GG500 : AUTOMATION QUEUE IS UP

Sorry for the unexpected delay.  Please queue up your samples.   We are aware of some sample injection issues that pops up randomly. We are working to address the same as soon as we can. NMR FACILITY

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GG500 – HEADS UP – QUEUE WILL STOP FROM 12 NOON TO 2 PM – SOFTWARE WORK

Please do not queue anything that will start acquisition at 12 noon.  Once the queue is restored, we will send another broadcast. NMR Facility

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NOTE ! GG500 – WILL ENTER ICONNMR AUTOMATION TOMORROW – FRI 14TH

The Topspin ICONNMR interface will be deployed starting noon tomorrow i.e. Friday, the 14th.   It is very similar to the NEO500 interface.  Here are points that are unique to GG500. Access : The system will be in Full IconNMR Automation mode from Friday morning 10 AM of a given week and continue till 10 AM […]

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GG500 : FUNCTIONING NORMALLY

A software glitch was reported over the weekend and it has been resolved.  Instrument is functioning normally. NMR Services Manager 5/6/24

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NEWS ! GG500 – WE ARE ADDING AN AUTOMATED SAMPLE CHANGER

Dear Users In the span of next week, you will see a ‘twin incarnation’ of the automatic sample handler that you see on NEO500 called SampleCase, appearing alongside the GG500 system and tested.  We will give a headsup as to when this will happen with as much lead time as possible, but the installation process […]

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UPDATE ! GG500 – OLD DATASETS RESTORED

Dear Users We have restored the raw datasets from the failed computer that went down around 2nd Apr., into the new system.  All the active users in our database should be able to access their old datasets via the phoenix server.    If something is missing, please contact us and let us know. I would repeat […]

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UPDATE ! GG500 – READY FOR RESERVATION AND USE

Dear NMR community GG500 instrument is ready for use again.   Please note the following : Topshim is working nominally.  For deuterium based lock solvents, which means the majority of them,  the shimming happens along the Z-axis only (known fact and a feature of the spectrometer hardware). You can start Topshim after loading the default starting […]

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ALERT ! NEO500 – UPCOMING PRODIGY CRYOPROBE MAINTENANCE

Dear Neo500 Users Please be informed that an annual routine maintenance for the Prodigy cryoprobe system is scheduled starting next week, Tuesday, the 20th Feb ’24.  The instrument won’t be available for regular pulsing for two days, starting the morning of Tuesday.  Any pending preventive maintenance tasks will be rolled into this schedule as well. […]

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NEO500 Unstuck

Last night, the NEO500 encountered an issue where the icon software froze, allowing researchers to create new experiments, but not to delete or submit them. This issue has been resolved. However, the record of samples in holders and their associated experiments was lost in the process. Due to absences, the overflow of NMR tubes has […]

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