UW CHEMISTRY NMR

Announcments & Equipment Logs

Host Computer

UPDATE : PHOENIX SERVER – TEMPORARY GLITCH RESOLVED

Some of you might have noticed that the FTP site was blacked out from 11.30 am.  The issue was identified and resolved. Please note that the DRX499 won’t appear in this list currently due to the repair/migration process that is underway with that instrument. NMR Facility Manager 10/17/18

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UPDATE ! AV301 : SYSTEM BEING MONITORED…

We are aware of the unpredictable manner in which the acquisition gets interrupted once in a while. Thank you for the users who are engaging the instrument notwithstanding this condition and if you are feeling frustrated, I can totally understand.  Rest assured that we are closely collecting the OS level information when you engage the […]

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UPDATE ! AV301 : SYSTEM IS RELEASED FOR USE – WITH A CAVEAT

There are two problems we are trying to troubleshoot that are of a sporadic nature.  As I write this, when a user logs in, everything might proceed as normal (including the UDRIVE mount).   It is also possible that the acquisition ends with an error message. In either case, the best recourse to pin down the […]

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ALERT ! AV301 : DOWN UNTIL FURTHER NOTICE

From the diagnosis so far, it is a computer related glitch that is causing intermittent acquisition failure of the kind noticed by some of you. We are working to resolve this asap.  Please look for further updates. NMR Facility Manager 6/6/2018

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UPDATE ! AV301 – SYSTEM BACK TO NORMAL

A software upgrade based bug caused the interruption today and we reverted the system to its earlier state, while troubleshooting the cause of the problem encountered.  That process will be continued independently on a different system.  As of now, the AV301 is behaving normally and the UDRIVE mounting is restored to normal Data written today […]

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AV300 : HEADS UP – IMMINENT UDRIVE MIGRATION – NEXT TUESDAY, 22ND MAY ’18

By now most of you would have been familiar with using UW IT’s UDRIVE cloud storage for directly saving data from AV300 and accessing the same from your own platform of choice. Just to jiggle your memory, here is a link to my blog post on this topic: UDRIVE and AV301 : AFTER you collect […]

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UPDATE : FILE SYSTEM RECONFIGURATION COMPLETE

With the linking of new UW directory and credentials  database to the NMR host computers, fresh home directory creations will occur upon login for each user. I will provide screen shots below as to what you can expect and these are normal behaviors. Upon First Login : The new directory and associated file creation will […]

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ALERT ! SOFTWARE MAINTENANCE SCHEDULE THIS WEEK – UDRIVE MIGRATION PLAN

A quick recap :  Currently, the AV301 system has been operating with the new paradigm of directly writing NMR data into UW cloud storage called ‘udrive’, for about six months now. We wanted to use this as a test bed to squash out inevitable bugs when moving to a new technology such as this. Moving […]

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ALERT ! AV301 – NETWORK ERROR

Connectivity to the systems outside NMR lab is disrupted.  I will try to fix it remotely if feasible.  If not, one of us need to get to the system physically to reset the network. Access to the instrument over the weekend might be disrupted owing to this. NMR Facility Manager 4/21/2018

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UPDATE : PHOENIX FTP SERVER IS UP AND RUNNING

Those of you who faced issues with data download yesterday, should be able to get the same as before. Please let us know if you still have issues either from either the FTP site as a whole or from a specific download node. NMR Facility Manager 1/24/2018

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