UW CHEMISTRY NMR

Announcments & Equipment Logs

Host Computer

UPDATE : PHOENIX FTP SERVER – FUNCTIONING NORMALLY

Since we have moved the 300 instruments to UDRIVE, you will no longer see the static AV300 or AV301 folder appear in the root of the FTP site.   Please take note. Otherwise, everything is back to normal. NMR Facility Manager 2/28/19

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ALERT ! PHOENIX FTP SERVER DOWN

The network issue that is causing FTP outage should be resolved by tomorrow morning. Currently, only data from AV500 and DRX499 will be inaccessible and the 300 instruments’ data are available from the respective UDRIVE locations of users. Thank you for your patience. NMR Facility Manager 2/27/19

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ALERT ! AV300 – HOST COMPUTER DOWN

The system cannot be revived until Monday.  Please try to use other instruments in the meanwhile. Sorry for the inconvenience. NMR Facility Manager 2/23/19

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UPDATE ! AV301 – IS BACK ON TRACK

System ready for regular use ! NMR Facility Manager 2/20/19

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AV301 : NETWORK DOWN TEMPORARILY – INSTRUMENT UNUSABLE

The system won’t be ready for use until noon today, due to a network disruption after a software reconfiguration. I will post an update as soon as the machine is up and running. Thank you for your patience. NMR Facility Manager 2/20/19

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UPDATE ! AV300 – SYSTEM IS AVAILABLE FOR USE AGAIN – PLEASE READ

The network issue has been patched so that the system is functioning normally now.  You shouldn’t see anything different in operating the instrument, but do read the caveat below : Warning : If you attempt to reboot the computer on your own, you will most certainly break the network configuration that is functional now, and […]

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ALERT ! AV300 DOWN WITH NETWORK ISSUE

The network communication between the host computer and the NMR console is broken and the instrument is unusable until further notice. We will post updates with progress made as it becomes available. As of now the reservation calendar will be frozen. Existing reservations will be honored when the instrument is back online.  If your slot […]

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UPDATE : PHOENIX SERVER – TEMPORARY GLITCH RESOLVED

Some of you might have noticed that the FTP site was blacked out from 11.30 am.  The issue was identified and resolved. Please note that the DRX499 won’t appear in this list currently due to the repair/migration process that is underway with that instrument. NMR Facility Manager 10/17/18

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UPDATE ! AV301 : SYSTEM BEING MONITORED…

We are aware of the unpredictable manner in which the acquisition gets interrupted once in a while. Thank you for the users who are engaging the instrument notwithstanding this condition and if you are feeling frustrated, I can totally understand.  Rest assured that we are closely collecting the OS level information when you engage the […]

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UPDATE ! AV301 : SYSTEM IS RELEASED FOR USE – WITH A CAVEAT

There are two problems we are trying to troubleshoot that are of a sporadic nature.  As I write this, when a user logs in, everything might proceed as normal (including the UDRIVE mount).   It is also possible that the acquisition ends with an error message. In either case, the best recourse to pin down the […]

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