UW CHEMISTRY NMR

Dear Users There was a hard drive related problem that led to the abrupt shut down and return to the rescue screen of the system, as reported via a log post today morning.    The main problem was identified and isolated so that the system is back to normal operation. All of you who have UDRIVE […]

PC has been recovered to functional status. Please note:  If you notice anything with the computer, DO NOT ATTEMPT TO REBOOT OR RESET the system on your own !  YOU CAN CAUSE LOT OF RELATED PROBLEMS.  Contact one of us and let us handle it gracefully. Thank you for your cooperation. NMR Facility Manager 5/13/2021

We have just started troubleshooting the failed PC state.   I will provide update as soon as something substantive becomes available. NMR Facility Manager 5/13/2021

Dear Users Thank you for your kind patience.  DRX499 system now has a fully refurbished PC in place of the old one that had problems.  I have tested the basic behavior of the spectrometer in total to be satisfactory and as far as you are concerned,  you won’t feel any difference with the user interface […]

Dear Users The computer is failing yet again and the system is down. I think we may anticipate a longer hiatus this time around to provide a dependable replacement for this computer system.   We will of course take this as a top priority and address it. Thank you for your cooperation.  The calendar for this […]

Few of  you have encountered and reported that the computer simply freezes up after a few minutes of operation and the problem is indeed reproducible.  We will work on providing a backup system to run the spectrometer.  As of now there is no clear timeline as to when this will get done. But rest assured […]

You should be able to use your UWNetid as usual.  Thank you for patiently waiting this to be resolved. NMR Facility Manager 2/13/20